Terms and Conditions
Last Updated: 28.05.2025
1. Introduction
1.1. These Terms and Conditions (“T&Cs”) govern your access to and use of the Coin Casino UK website located at coin-casino-uk.net (“the Website”).
1.2. By registering an account, logging in, or using any services offered on the Website, you confirm that you have read, understood, and accepted these T&Cs, including our Privacy Policy, Responsible Gambling Policy, and any other relevant documents.
1.3. If you do not agree to these Terms in full, you must not use the Website or its services.
2. Definitions
- Player/User/You: Any individual who registers or uses the Website.
- Account: A personal user profile registered on the Website.
- Games: All casino, live dealer, and other gambling products available on the Website.
- Operator: The company licensed to operate and manage the Website.
- Bonus: Any promotional offer, including free spins, bonus funds, or other incentives.
3. Eligibility and Compliance
3.1. You must be at least 18 years old or of legal gambling age in the United Kingdom, whichever is higher, to use the Website.
3.2. It is your sole responsibility to ensure that online gambling is legal in your jurisdiction before using the Website.
3.3. Employees of the Operator, its affiliates, subsidiaries, and their immediate family members are prohibited from registering or participating in any games.
3.4. The Website is licensed and regulated by the UK Gambling Commission, and all activities must comply with UK gambling legislation.
4. Account Registration and Security
4.1. Each player is permitted only one Account. Multiple accounts or shared access from the same household, device, or IP address is strictly prohibited.
4.2. When registering, you must provide accurate, complete, and up-to-date personal information including your full name, date of birth, residential address, email address, and payment details.
4.3. You are responsible for maintaining the confidentiality of your login credentials and must not share your password with others.
4.4. The Operator reserves the right to verify your identity at any time by requesting official documents such as a valid passport, utility bill, or proof of payment method. Failure to provide requested documents may result in suspension or closure of your Account.
4.5. Providing false, misleading, or incomplete information may lead to immediate Account termination and forfeiture of any winnings.
5. Account Management
5.1. You are responsible for all activity conducted through your Account.
5.2. Keep your Account information current and notify Customer Support of any changes.
5.3. You may close your Account at any time by contacting Customer Support.
5.4. The Operator reserves the right to suspend, restrict, or close any Account at its sole discretion, particularly in cases of suspected fraud, collusion, or breach of these T&Cs.
5.5. Password recovery is available via the Website’s tools or Customer Support.
6. Deposits and Payments
6.1. All deposits must be made using payment methods registered in your name.
6.2. Minimum and maximum deposit limits apply and are detailed in the Banking section of the Website.
6.3. The Operator does not charge fees for deposits; however, third-party payment providers may impose charges.
6.4. Coin Casino UK does not provide credit or loans.
6.5. Deposited funds must be used solely for wagering purposes. Suspicious deposit activity may result in Account suspension or closure.
7. Withdrawals
7.1. Withdrawals will be made to the original payment method used for deposits wherever possible.
7.2. Withdrawal limits apply; please refer to the Banking section for details.
7.3. Withdrawals are subject to verification checks. You may be required to submit identification documents before processing.
7.4. While we endeavour to process withdrawals promptly, delays caused by third-party payment providers are outside our control.
7.5. To withdraw your full balance and close your Account, please contact Customer Support.
8. Inactive and Dormant Accounts
8.1. Accounts with no login or wagering activity for six consecutive months will be classified as inactive.
8.2. Inactive Accounts may incur a monthly administrative fee, which will be deducted from the Account balance after notifying you in advance.
8.3. Accounts with zero balance may be closed after a period of inactivity.
8.4. Dormant Accounts can be reactivated by contacting Customer Support.
9. Responsible Gambling
9.1. Coin Casino UK is committed to promoting responsible gambling. We provide tools including deposit limits, loss limits, session time limits, and self-exclusion options.
9.2. If you feel you may have a gambling problem, please use these tools or contact our support team for help.
9.3. For additional support, please visit the BeGambleAware website.
10. Prohibited Conduct
10.1. You must not engage in any fraudulent, deceptive, or illegal activities including but not limited to:
- Money laundering or financing unlawful activities;
- Use of automated software or bots to manipulate games;
- Cheating or collusion with other players;
- Operating multiple Accounts;
- Using VPNs, proxies, or other tools to circumvent geographic restrictions.
10.2. Breaches may result in Account suspension, closure, and forfeiture of winnings.
10.3. Sharing your Account or allowing others to gamble on your behalf is strictly prohibited.
11. Bonuses and Promotions
11.1. All bonuses and promotions are subject to their own terms and wagering requirements, which are available on the Promotions page.
11.2. Bonus abuse, including multi-accounting or collusion, is prohibited.
11.3. The Operator reserves the right to withhold or cancel bonuses and winnings if abuse or technical exploitation is suspected.
11.4. Bonuses, free spins, and other promotional offers may have expiry dates and game restrictions.
12. Game Fairness and Rules
12.1. All games are provided by certified software suppliers and utilise Random Number Generators (RNGs) to ensure fairness and randomness.
12.2. The Operator reserves the right to void bets or winnings arising from technical errors, software malfunctions, or breaches of these T&Cs.
13. Limitation of Liability
13.1. Coin Casino UK and its Operator shall not be liable for any losses or damages resulting from your use of the Website, including but not limited to interruptions, delays, or technical failures.
13.2. Gambling involves risk, and all play is at your own risk. The maximum liability of the Operator is limited to the amount of your last deposit.
13.3. The Operator is not responsible for third-party websites linked from the Website and does not guarantee their content or security.
14. Data Protection and Privacy
14.1. Your personal data is collected, processed, and stored in accordance with our Privacy Policy and applicable UK data protection laws.
14.2. We implement industry-standard security measures to protect your information from unauthorised access.
14.3. For full details, please review our Privacy Policy available on the Website.
15. Intellectual Property
15.1. All content on the Website, including text, graphics, logos, and software, is the property of Coin Casino UK or its licensors and is protected by intellectual property laws.
15.2. You may not reproduce, distribute, or modify any content without prior written consent from the Operator.
16. Complaints and Dispute Resolution
16.1. Should you have any complaints, please contact our Customer Support team for assistance.
16.2. We will endeavour to resolve disputes fairly and promptly.
16.3. If you remain dissatisfied, you may escalate the matter to an independent Alternative Dispute Resolution (ADR) body or the UK Gambling Commission.
16.4. All complaints must be submitted in writing via email or other official communication channels.
17. Changes to These Terms
17.1. Coin Casino UK reserves the right to update or amend these Terms and Conditions at any time.
17.2. Significant changes will be communicated via the Website or email.
17.3. Continued use of the Website after changes constitutes your acceptance of the updated Terms.
17.4. It is your responsibility to review these Terms regularly.
18. Contact Information
For questions, support, or to exercise your rights under these Terms, please contact:
- Email: [email protected]
- Live Chat: Available on the Website
By registering and using Coin Casino UK, you confirm that you have read, understood, and agreed to these Terms and Conditions.
